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Common Mistakes to Avoid When Setting Up E-Invoicing in Riyadh

  • Writer: Rahman Iqbal
    Rahman Iqbal
  • Jul 25
  • 4 min read

In recent years, the Kingdom of Saudi Arabia has quickly adopted digital transformation, and ZATCA Approved E-invoicing in Riyadh is at the center of the change. Zakat, Tax and Customs Authority (ZATCA) has obliged all businesses under the VAT system to introduce the use of electronic invoices in order to enhance tax compliance and lessen fraud and introduce more transparency to business transactions.


Though the transition is positive in the end, there are challenges encountered in the establishment of many businesses in Riyadh, which is particularly more in businesses that are not conversant with the technical or regulatory aspects. This blog highlights the most typical pitfalls of establishing E-invoicing that companies can undertake and the ways of avoiding them without the hitch-free and compliant implementation.

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1. Utilization of Non-Approved Software


The Mistake:

The worse mistake some businesses do is buying invoicing or accounting software that is not approved by ZATCA. These services might not have the required functionality, e.g. the generation of secure QR code, archiving of invoices, or real-time access to the system of ZATCA.


How to Avoid:

A ZATCA Approved E-invoicing solution in Riyadh should always be selected. On its official web page, ZATCA has a list of registered and certified service providers. Ensure that the provider also supports Phase 1 (Generation), and Phase 2 (Integration).



2. Misinterpretation of the Two-Phase Implementation


The Mistake:

Most companies mix up the two stages of E-invoicing. Phase 1, which came into effect in December 2021, necessitated businesses to cease handwritten or unstructured invoices. Phase 2 that is being implemented in stages will need a real-time integration with the systems of ZATCA.


How to prevent it:

Know your schedule. Determine in which phase 2 your business is covered and when. This will guide you to get a ZATCA-certified system that has the required API and integration services to submit and validate invoices in real-time.


3. Overlooking Staff Training


The Mistake:

E-invoicing is not just a software update, but in many cases, it involves internal workflow transformation. Most of the businesses in Riyadh do not train their accounting and administrative personnel appropriately, which results in delays, mistakes, or non-compliance.


How to prevent it:

Provide practical training to all employees taking part in invoicing and compliance. Majority of the ZATCA approved software providers provide tutorials, webinars and local support. Assign internal champions that will be able to lead others and communicate with the software vendor.


4. The inability to integrate with Existing Systems


The Mistake:

Other companies consider E-invoicing as a separate activity without integrating it into their ERP, POS or accounting systems. This usually results in duplication of work, data inconsistency or loss of data during entry.


How To Prevent It:

Select an E-invoicing solution that would be integrated with your existing systems. Regardless of whether you use SAP, Oracle, Zoho, or a custom solution, make sure that your provider can provide API or plugin integration so that it can be easily integrated.


5. Wrong Invoice and Lack of Data


The Mistake:

ZATCA requires a certain format; there are obligatory fields like buyer/seller information, invoice number, the amount of VAT, etc. Invoice rejection or fines are the common results of non-compliant formats.


How To Prevent It:

Apply a ZATCA compliant template. The majority of the approved platforms produce invoices that automatically incorporate all the necessary fields and other components such as QR codes and e-signatures. Before submitting your invoices, validate them.


6. Absence of Data Security and Back Up Plans


The Mistake:

Other companies are not aware of the need to have data security thus they use unsecured systems or networks and they do not have backup. This may cause loss of data or theft of valuable financial data.


How To Prevent It:

Make sure that your E-invoicing solution has end to end encryption, secure access controls and automatic backup. It is also necessary to select a vendor that stores data according to Saudi cybersecurity laws.


7. Last Minute Implementation


The Mistake:

Small and medium-sized businesses are subject to procrastination. Delaying implementation close to the ZATCA deadline enhances the possibility of hasty, partial or flawed implementation.


How To Prevent It:

Start early. Although your business might be in a subsequent wave of Phase 2, you should start researching and testing ZATCA Approved E-invoicing in Riyadh now. This gives time to set up, test, train the staff and to trouble shoot.


8. Miscalculating the Significance of Follow-up Support


The Mistake:

Most business enterprises opt to use software without factoring in the presence of customer service or technical support and this is a source of trouble when things go wrong after the implementation.


How To Prevent It:

Go with vendors that have local support in Riyadh, including Arabic language support. Responsive helpdesk, assigned account manager, and frequent updates are useful over the long term in compliance and performance.


9. Archiving Invoice Requirements


The Mistake:

ZATCA mandates enterprises to keep the electronic invoices safely in a period of at least six years. Failure to comply with this may cause problems of compliance during an audit.


How To Prevent It:

Ensure your E-invoicing system automatically stores the invoices in a secure, convenient to access format that is compliant with the storage requirements of ZATCA.


Conclusion


Riyadh ZATCA Approved E-invoicing is not only a legal necessity; a decision to implement it is a strategic step towards more intelligent and transparent financial activities. By avoiding the above-mentioned common pitfalls, the businesses will be able to make a smooth transition to full compliance, avoid disruptions, and, perhaps, open operational efficiencies.


Whether you are a Riyadh-based business ready to take on Phase 2, or you want to optimize your existing solution and be ready to accept Phase 2, it is time to review your systems, train your teams, and find the correct E-invoicing partner. By avoiding these pitfalls you will be able to stay ahead of the fast-changing digital economy in Saudi Arabia.


 
 
 

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